Legal
Cookie Policy
How Kensington English uses cookies and similar technologies on our website.
This Cookie Policy explains what cookies are, which ones we use on our website, and how you can control them. It should be read alongside our Privacy Policy.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to remember your actions and preferences over a period of time, so you don't have to keep re-entering them whenever you return or browse from page to page.
Similar technologies — such as pixels, local storage, and session storage — work in comparable ways and are covered by this policy.
2. Cookies we use
Essential cookies
These are necessary for the website to function. They cannot be switched off. They are usually set in response to actions you take, such as logging into the student portal or filling in a form.
- Session cookie — keeps you logged in during your visit
- Security token — protects against cross-site request forgery (CSRF)
- Cookie consent — stores your cookie preferences
Analytics cookies
We use analytics tools to understand how visitors use our site — which pages are visited most, how long people stay, and where they come from. This helps us improve the site. These cookies are only set with your consent.
- Google Analytics (_ga, _gid) — tracks pages visited and session duration; data is anonymised and aggregated
- Hotjar (_hjSession) — records anonymised heatmaps and scroll depth; no personally identifiable data is collected
Marketing & preference cookies
These allow us to personalise your experience and, where you have opted in, show relevant content or adverts. We do not sell your data to third-party advertisers.
- Facebook Pixel — measures the effectiveness of ads shown on Meta platforms; only active if you consent
- Language preference — remembers your selected language for your next visit
3. Third-party cookies
Some cookies are set by third-party services that appear on our pages, such as embedded video players (Vimeo), booking tools, or payment processors. We do not control these cookies — please refer to the relevant third party's privacy and cookie policy for details.
4. How to control cookies
You can control and delete cookies in several ways:
- Cookie banner — when you first visit our site, you can accept or decline non-essential cookies via our banner. You can change your preferences at any time by clearing your cookies and revisiting the site.
- Browser settings — all major browsers allow you to refuse or delete cookies. Note that disabling cookies may affect how parts of the site work. See your browser's help pages for instructions: Chrome · Firefox · Safari · Edge
- Opt-out tools — you can opt out of Google Analytics at tools.google.com/dlpage/gaoptout
5. Your consent
By using our website, you consent to essential cookies being set. For analytics and marketing cookies, we ask for your explicit consent via our cookie banner before any such cookies are placed. You may withdraw consent at any time by clearing your cookies and updating your preferences on your next visit.
6. Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, technical, or regulatory reasons. The "Last updated" date at the top of this page shows when it was last revised. Please check back periodically.
7. Contact us
If you have any questions about how we use cookies, please contact us at admin@kensingtonenglish.co.uk or write to us at:
Kensington English Ltd
3 Hornton Place
Kensington, London W8 4LZ