Business English Guide
Fourteen complete, free lessons from our London teachers — emails, meetings, presentations, negotiations, CVs and interviews — organised into a path you can start using at work this week.
Search for a business English guide and you tend to find either a dictionary of corporate jargon nobody actually says, or generic advice — "be clear, be polite" — that evaporates the moment you are in a real meeting. This page is different. It is a free, structured guide built from the lessons our teachers use with working professionals in live classes every week: the exact emails, phrases and situations that come up in real jobs, explained so you can use them the same day.
How to use it. Each article below is a complete, self-contained lesson on one workplace situation. You can jump straight to whatever is most urgent — an interview on Friday, a presentation next month — but if you are building your business English deliberately, follow the order on the page. Start with everyday communication: the phrases, emails, phone calls and small talk that make up ninety per cent of working life, because sounding natural in the ordinary moments is what builds your reputation. Then move to the high-stakes rooms — meetings, presentations and negotiations — where preparation and set phrases do far more work than raw fluency. If you are job-hunting, the hiring section walks the whole path from CV to video interview. Finally, the last section covers longer-form writing and specialist fields. Treat each article as one focused study session: read it, say the phrases out loud, and try at least one of them in a real email or call before you move on. One situation mastered per week beats fourteen skimmed in an afternoon.
Who it is for. This guide is written for professionals from roughly B1 to C1 — people whose English is already functional but who want it to be an asset rather than a source of stress: the developer who goes quiet in sprint reviews, the manager who rewrites every email four times, the job-seeker whose experience is stronger than their interview answers. Everything is in plain British English, and every lesson is built around sentences you can lift directly into your own working day. You do not need business studies vocabulary to follow any of it.
One honest note. A guide can hand you the phrases and the structures, but confidence in a meeting is a speaking skill, and speaking skills are built by speaking — with feedback, under a bit of friendly pressure. That is exactly what our live Workplace English course is for, and this guide pairs naturally with it. Use these lessons as your map and your reference; if you are not sure where your English actually stands today, our free level test takes five minutes and gives you a CEFR level to start from.
Start here: everyday communication at work
Most of working life is emails, calls and corridor conversations. Sound natural here and everything else gets easier.
30 Business English Phrases You'll Actually Use at Work
The core phrases native speakers reach for in meetings, emails and chats — with the situations where each one fits.
Read the lesson →Professional Emails in English: 8 Rules That Get Replies
Subject lines, openings, tone and sign-offs — eight rules that turn slow, laboured emails into quick ones people answer.
Read the lesson →English for Phone Calls: Sound Clear and Confident
No body language, no lip-reading — the phrases and strategies that keep you in control when it's just your voice on the line.
Read the lesson →How to Handle Small Talk in English with Confidence
Safe topics, natural openers and graceful exits — the before-the-meeting chat that builds relationships (and careers).
Read the lesson →Perform in the room: meetings, presentations and negotiations
High-stakes speaking rewards preparation. These lessons give you the set phrases and structures that carry you through.
English for Meetings: Speak Up, Lead, and Be Heard
How to interrupt politely, disagree without friction, and stop fast native speakers from talking past you.
Read the lesson →How to Give Presentations in English with Confidence
Signposting language, openings and closings, and handling questions — a structure that works even when nerves kick in.
Read the lesson →English for Negotiating: Phrases That Get Results
Making offers, pushing back, buying time and closing the deal — the language of negotiation, stage by stage.
Read the lesson →Get hired: CVs and interviews
The full path from application to offer — what to write, what to say, and how to say it under pressure.
How to Write a Winning English CV
UK CV conventions, strong action verbs and the phrasing that gets your experience past the first thirty-second scan.
Read the lesson →English Vocabulary for Job Interviews That Gets You Hired
The words and collocations that make your answers sound senior — and the tired clichés interviewers have stopped hearing.
Read the lesson →Answer Interview Questions with the STAR Method
Situation, Task, Action, Result — a four-part structure that turns "tell me about a time…" into your best answers.
Read the lesson →English for Video Interviews: Confident on Camera
Camera setup, pacing and phrases for when the connection drops — how to interview well when the interview is a video call.
Read the lesson →Go further: writing and specialist English
Longer documents, technical fields — and what a structured course adds when self-study stops being enough.
How to Write Clear Business Reports in English
Structure, plain-English style and executive summaries — how to write reports people actually read to the end.
Read the lesson →English for Tech Professionals: The Phrases That Matter
Stand-ups, code reviews, incident calls — the English that working in an international tech team actually requires.
Read the lesson →Workplace English Classes: What They Cover and How They Run
What a good business English course includes, how live classes work, and how to judge whether one is worth your evenings.
Read the lesson →Ready to practise it live?
Our Workplace English course puts every lesson on this page into practice — live online classes with London teachers, built around real meetings, emails and presentations.
Not sure of your level? Take the free 5-minute level test →
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